Haulotte Services’ responsiveness and quality of assistance is based on the relations of proximity and trust it maintains with customers. As a true partner, this technical network includes highly trained experts deployed across all continents to ensure the maximum utilisation rate for your machines.
Telephone support - Hotlines
With extended service hours, Haulotte call-centres troubleshoot your problem, providing personalised service and follow-up in your own language. These technical experts take into account your priorities and provide solutions either through an immediate response or a scheduled service intervention at your convenience.
The international network of Haulotte Services technicians is organised to provide you with an operational response as quickly as possible to reduce the downtime of your machines to the maximum. The expertise and quality of communications provided by Haulotte Services technicians enables you to rapidly recover the full operational efficacy of your machines.
The Haulotte Services workshops are equipped to handle major repairs, complete diagnostics or refurbishing machines.
This technical search engine is unique of its kind as a tool in the aerial work platform market. Inspired by Google technology deployed at the scale of Haulotte Group, it contains all technical information for all Haulotte machines to give customers real autonomy (information on maintenance, disassembly, etc.). Complete transparency in the service of customer relations.
Accessible 24/24 – 7/7, this system is able to issue security codes for expert interventions while controlling the training and accreditation of requesting users. Supervised autonomy - Security preserved.