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Need help? Haulotte has a number of tools and resources available to you for quick troubleshooting. Our after-sales team offers a local, rapid and efficient service. Thanks to our technical support team and online tools, Haulotte provides daily help to our customers to optimize their TCO.

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Need help? Haulotte provides you with a wide range of tools and resources for rapid troubleshooting.

Haulotte Activ'Screen

Haulotte Activ'Screen is an on-board diagnostic tool which help the technicians to manage daily machine maintenance, adjust the parameters and perform diagnosis: hourmeter, critical alert icons, fuel indicator, battery voltage, engine RPMs, temperature and potential technical failures.

Diag Haulotte

Haulotte Diag is a free app which allows technicians to perform wireless diagnostics on all Haulotte machines.

It works with a VCI Box and can be used with your own equipment (computer, tablet or smartphone).

You have diagnosed the problem and want to solve it yourself?

ETI LITE, a technical search engine. By scanning the QR code located on the machines, you can access the documentation from the worksite showing start-up, use, maintenance and repair instructions of Haulotte equipment.

Accessible 24/7, this virtual library stores all documentation related to the maintenance and repair of Haulotte aerial work platforms and telehandlers. Easy to use, you only need to enter the machine's serial number to consult the documents.

Still need help? Contact our support

A call center for a rapid online troubleshooting

Our technical advisers are available to assist you during extended time slots and provide you with technical assistance and personalized support

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E-Machines Codes Service

If you have been trained and authorized by Haulotte, the e-machines codes service provides you a security code to carry out technical interventions involving the operators' safety.

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